Frequently Asked Questions
Everything you need to know about your Sugar Bunny Shop order.
When will my order ship?
Most orders are processed within 3-5 business days. Once shipped, you will receive a confirmation email with tracking information to follow your package's journey.
Do you ship internationally?
Yes! Sugar Bunny Shop ships to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What is your return policy?
We want you to love your items! We accept returns on unworn and unwashed apparel within 30 days of delivery. Please note that certain items like face masks and clearance goods are final sale.
How do I know which size to choose?
We provide a detailed size chart on every product page. Since we carry various styles, we recommend measuring a similar garment you own to ensure the perfect fit.
Are your products ethically made?
Quality and ethics are important to us. We work closely with manufacturers who follow fair labor practices to ensure our cute apparel is made responsibly.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and easy checkout experience.